International customers have 30 days from their order date to return unused items and with all original packaging intact and tags attached. Please note that we cannot offer free international returns. Refunds on international returns will include only the amount paid for the products and do not include refunding duties, taxes and fees, this will need to be reclaimed from your local customs office. We strongly recommend you use a service that provides a certificate of postage and a tracking number as we are not responsible for items that do not reach us.
Please ensure this message is clearly visible on the exterior of the package: "Returned Goods - Failed Sale".
If you have a Sigma Sports account: Please log into your account, locate the order and click on 'Return Items' and follow the instructions.
If you do not have a Sigma Sports account: Please visit our International Returns page to create a returns form.
Please note, that in the case of partial returns, Sigma Sports reserves the right to void any discounts and the customer will be liable to pay the full listed price as advertised online