How long will it take?
For all items, with the exception of bicycles (see below) that are physically in our store, you can generally collect your order on the same day. Simply place your order online and we will contact you to confirm when it's ready to collect.
For items that are held in our warehouse, here are the timescales you can expect:
- Order between 8am Friday to 8am on Monday, your order will be ready to collect from midday Tuesday.
- Order between 8am Monday to 8am on Wednesday, your order will be ready to collect from midday Thursday.
- Order between 8am Wednesday to 8am Friday, your order will be ready to collect from 9am Saturday.
Bicycles
When you reserve a bicycle for collection, a member of our in-store sales team will contact you to confirm your order, check your sizing information and request a £100 deposit if not already taken on our website. At this point, we will agree on a build and collection date with you.
Good to know
In all cases, and to avoid disappointment, please do not begin your journey to the store until we have confirmed your order is ready to collect. Your order will be held for 7 days before being re-stocked. Please remember to bring a form of ID with you.