Customs & Taxes

Do I need to pay duties & taxes?
Import duties and taxes may apply upon receipt of international orders. These duties & taxes are beyond our control as they are set by the Customs Auth...
Thu, 28 Sep, 2023 at 12:25 PM
How much duties & taxes do I need to pay?
The amount of duties & taxes applied depends on the value of the order and the destination country/location. If you are concerned about this issue, may...
Thu, 28 Sep, 2023 at 12:29 PM
My package is stuck in customs
Customs clearance is completely beyond our control, as are any delays resulting from inspections by the customs authorities. As only the recipient of the p...
Thu, 28 Sep, 2023 at 12:30 PM
How do I prepay my duties & taxes?
Underneath the “Shipping Options” tab, you will see a section called “Duties & Taxes”. If prepayment is supported for your order, then you will be quot...
Thu, 28 Sep, 2023 at 12:31 PM
I prepaid my duties & taxes, but have been charged more fees for delivery?
If you prepaid your duties & taxes at checkout, your order is covered by our ‘guaranteed landed shipping cost service’, meaning that you should not have...
Thu, 28 Sep, 2023 at 12:32 PM