Please provide full details of the fault, together with good quality photos, and email the information to warranty@sigmasports.com. We will then confirm the best course of action.
In the event you need to post an item back to us, it must be returned in a clean, dry and hygienic condition. Fill in a Returns Form, including all relevant information about the fault. Please enclose this form with the item, ensure it is securely packaged
For international customers, please follow the instructions above and return the item by the cheapest tracked service. Please ensure the message: "Returned Goods - Failed Sale" is clearly visible on the exterior of the package. Please obtain proof of postage. Please also retain a receipt for the postage costs. This will be required in the event that the warranty claim is approved as reasonable postage costs will be reimbursed.
We may also be able to assist you with with a postage label or a solution to have the item returned to us depending on your location and the item that is being return.