Warranty
Warranty
You may reach our Aftercare team by emailing warranty@sigmasports.com or by calling 02086149742. Our Aftercare team are available from 09.00 to 17.30 Monday...
Wed, 5 Apr, 2023 at 3:39 PM
OUR POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS. All goods purchased from Sigma Sports include a manufacturer’s warranty which covers against defects i...
Mon, 5 Feb, 2024 at 4:58 PM
Before returning your product please contact us at warranty@sigmasports.com,. We will aim to confirm you are required to return the product to us and how ...
Mon, 5 Feb, 2024 at 5:17 PM
Please provide full details of the fault, together with good quality photos, and email the information to warranty@sigmasports.com. We will then confirm the...
Wed, 5 Apr, 2023 at 3:33 PM
Electronic cycling goods vary greatly in cost and sophistication and as a result, sometimes we may request that you contact the manufacturer through their t...
Wed, 20 Sep, 2023 at 4:53 PM
Normal Wear & Tear. Products may show signs of wear and tear within the warranty period depending on the amount of usage. Stripped pedal threads - Pl...
Mon, 5 Feb, 2024 at 4:56 PM
If you feel that your purchase has developed a fault, first check whether it is covered by the manufacturer’s warranty and still within the warranty period....
Mon, 5 Feb, 2024 at 5:16 PM
This depends on the item. For example, we will aim to have a resolution for Parts & Accessories, Clothing, and Electronics within 14 days of initial con...
Mon, 5 Feb, 2024 at 5:20 PM
If a fault develops within 30 days of purchase, providing the warranty claim is valid we will refund or replace the item for you instead of a repair. Af...
Mon, 5 Feb, 2024 at 5:21 PM
Yes, unless stated otherwise by a member of the aftercare team. The supplier will often request defective products to be sent back for further inspection an...
Mon, 5 Feb, 2024 at 5:22 PM