- Normal Wear & Tear. Products may show signs of wear and tear within the warranty period depending on the amount of usage.
- Stripped pedal threads - Please follow our pedal installation guide to help you or visit our workshops or a workshop close to you.
- Damage caused by an impact or a crash. With the exception that the defect or workmanship has caused an impact or crash.
- Poor maintenance, neglect or abuse of the product(s).
- Accidental damage not caused by the product, manufacturer, supplier or Sigma Sports.
- Incorrect or inappropriate installation or alteration of the product(s).
- Workmanship from a third party (not Sigma Sports, supplier or manufacturer).
- Use outside of the product’s intended purpose as defined by the manufacturer and/or Sigma Sports.
- Natural breakdown of material over time.
- Issues caused by not following the care instructions from the manufacturer.
- Rips or tears in neoprene due to lack of care. Please take extra care and follow the instructions enclosed with the product to prevent damage from happening or watch our wetsuit fitting video.
Framesets and Bikes purchased at Sigma Sports are covered by the manufacturer’s warranty. Please note that this warranty may be void if the bicycle is not assembled by an authorised dealer or a qualified bicycle mechanic. All bikes are shipped or collected from Sigma Sports with a full Pre Delivery Inspection. In the event of a warranty claim, the manufacturer may request details of the shop or qualified bicycle mechanic responsible for completing the bike build and servicing.